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Making complaints politely
B2Practical EnglishVocabularyPassive voice

Making complaints politely

Master the art of making polite yet effective complaints in English, using key vocabulary and grammar to ensure your concerns are heard and resolved professionally.

Giving presentations (advanced)
C2BusinessGrammarVocabulary

Giving presentations (advanced)

Refine your public speaking with advanced rhetorical devices, learn to pre-empt objections, and master the art of handling challenging questions with poise and precision.

Playing a different game: the Nintendo business model
B2BusinessTechnologyVideo

Playing a different game: the Nintendo business model

Uncover Nintendo's unique business model and master essential vocabulary like <strong>to carve out a niche</strong> and <strong>to stay ahead of the curve</strong>.

Expressing feelings: talking about regrets and annoyances
B1GrammarPractical EnglishPsychology

Expressing feelings: talking about regrets and annoyances

Learn to express regrets and annoyances naturally, master the 'wish' structure, and practise making polite complaints in everyday English conversations.

Disputing a bill: polite requests and problem-solving
B2Practical EnglishGrammarBusiness

Disputing a bill: polite requests and problem-solving

Gain the confidence and precise language needed to politely query unexpected charges and effectively resolve billing issues, turning frustration into fluent communication.

Making a doctor's appointment: essential phrases and vocabulary
A2Practical EnglishLifestylePolite requests and indirect questions

Making a doctor's appointment: essential phrases and vocabulary

Learn how to confidently make a doctor's appointment and describe your symptoms in English, using polite phrases and essential vocabulary for real-life situations.

Renting an apartment: discussing obligations and advice
B2Practical EnglishGrammarLifestyle

Renting an apartment: discussing obligations and advice

Master the essential language for discussing rental agreements, reporting issues, and giving advice, ensuring smooth communication with your landlord.

Telling past stories: using the past perfect for clear sequencing
B1GrammarPractical EnglishPast tenses

Telling past stories: using the past perfect for clear sequencing

Master the <strong>past perfect</strong> and practical phrases to tell engaging personal stories, ensuring your listeners always understand the sequence of events.

Office needs: discussing countable and uncountable nouns
A2BusinessWorkGrammar

Office needs: discussing countable and uncountable nouns

Learn to confidently discuss office supplies and improvements using essential vocabulary and the correct grammar for countable and uncountable nouns.

Daily routines: using adverbs of frequency
A1LifestyleGrammarPractical English

Daily routines: using adverbs of frequency

Learn to describe your daily routine using simple words and adverbs of frequency, helping you share your everyday life in English.

Giving instructions: using the imperative mood
A1GrammarPractical EnglishImperatives and instructions

Giving instructions: using the imperative mood

Learn to give clear instructions in English using simple verbs. Practise telling people what to do in everyday situations with confidence.

Persuasive communication: using emphasis structures effectively
B2GrammarPractical EnglishBusiness

Persuasive communication: using emphasis structures effectively

Master the art of persuasive communication by learning how to use emphasis structures and practical phrases to make your arguments more impactful and memorable.